HIPAA
Five Keys to Disaster-Proofing Your Medical Practice with Spruce and HIPAA
“I have a situation. I have some open wounds.” It was mid-September, and Hurricane Irma had just made landfall in Florida a few days be...
Practice Profiles
Practice Use Case: How Dr. Jonah Mink Successfully Uses Spruce Secure Messaging in His Primary Care Practice
There’s no question that our society is moving toward texting and other convenient modes of communication, but medicine has been conspicuousl...
Practice Improvement
Missed Calls and Lost Patients: How Your Medical Phone System Is Failing You
If your practice is missing calls, you’re losing out on important opportunities. People don’t make physical phone calls in this millen...
Practice Improvement
Doctors Are Losing More Than an Hour a Day to Phone Call Overhead
While I was working on our recent profile of Wellness for Life and their innovative approach to patient calls, I began to wonder just how much time the avera...
Webinar
Webinar: HIPAA and Billing Basics for Your Mental Health Private Practice
When it comes to the two critical topics of health insurance billing and HIPAA compliance, mental health practices have unique needs. Watch our rec...
HIPAA
The Single Best Way to Increase Patient Satisfaction and Prevent HIPAA Violations
Everybody wants to increase patient satisfaction, and everybody wants to avoid HIPAA violations. Basically all medical practices share these two g...
HIPAA
Seven Ways Your Email Is Violating HIPAA
Email is everywhere, but regulations imposed by HIPAA make it a challenge to use the technology for healthcare without exposing your practice to tens of thousand...
HIPAA
The Bottom Line on HIPAA Compliance and Your Email
Email is everywhere, and it’s not going away anytime soon. Social media, texting, and other forms of electronic communication have had an important and nota...
Practice Profiles
Practice Case Study: Spruce Powers Team Communication and Smart After-Hours Care in Wellness for Life Clinics
Wellness for Life is a healthcare organization with nearly two-dozen locations across Indiana and one very important responsibility: to provide hig...