For fertility clinics, serving a seamless patient experience that ensures end-to-end satisfaction is imperative. Patients undergoing fertility treatment are bombarded with an avalanche of information; they need clear and straightforward communication with their team to feel supported through their own individual journeys. Fertility clinics must create a collaborative environment between patient and care team that facilitates thoughtful, timely, secure communication—and assistance if needed.
Learn how RMA Northern California provides patients with easy access to their doctors and care team through Spruce, their medical communication platform, enabling simple interactions between patients and practice. Spruce includes both mobile and web-friendly interfaces, making it convenient to communicate from anywhere, and from any device. This ensures the highest levels of patient conversion, retention, and satisfaction, all of which contribute directly to RMA’s high per-physician productivity numbers and help to make them a leading provider in the space.