Direct Primary Care Clinic Optimizes the Patient Experience with Spruce

Meet Truly Well Family Care, a direct primary care clinic in Wickenburg, Arizona. The clinic was opened in October 2021 but founders Denae Newman, FNP-C, Jena Savage, PA-C, and Amie Boucher, FNP-C, have been providing care in various forms for decades.

A bit about the business…

Truly Well Family Care provides a level of service that is unprecedented in traditional medical care, due in large part to their innovative direct primary care model. They prioritize patient health, value, and convenience over the traditional bottom line of a hospital. This represents a stark alternative to surprise bills, barriers to care, and the high cost of healthcare’s disappointing status quo.

What first brought you to Spruce?

Freedom Healthworks helped Truly Well Family Care start their clinic and they recommended Spruce, for which they are very thankful!

How do you use Spruce at work?

The clinic uses it day in and day out to communicate with patients. Their patients love how easy it is to ask a question, get a refill, or chat with the team about how they are feeling.

What is your favorite Spruce feature?

The clinic loves the ease of communicating, setting scheduled reminders for patients, and the ability to send an internal note to staff.

What do you like to do most when you’re not working?

When the care team isn’t working, they love to spend time with their families.

You can learn even more about Truly Well Family Care on Facebook at @TrulyWellWickenburg.